Our services
Our core service combines financial planning, investment management and tax mitigation into a single seamless offering which we call “successful lifetime investment” – click the diagram for more details.
Information about our standalone services for inheritance tax planning, defined benefit pension transfers and BOSS (our business owners strategy service) can be found in more detail below here.
Investment management
Once you have a plan, you can set out to create a portfolio to achieve it. That’s why our investment management is offered as part of our full service rather than a standalone offering.
We will take a variety of factors into account including your tolerance for risk and capacity for loss. Our approach is to recommend the portfolio that meets your objectives with the lowest level of risk.
Financial planning
We’ll begin by getting to know you, your circumstances and your aspirations. Once we know your goals, we can start to build a plan to achieve them.
A thorough financial plan will give you clarity around your wealth, allowing you to make financial decisions with confidence.
Tax mitigation
A key factor in your financial plan is tax. Tax legislation can be complicated, but tax planning doesn’t have to be. Our friendly experts will guide you through the process, ensuring you understand and make the most of your allowances.
We assess suitability on an ongoing basis as part of our regular review process, proactively adapting your plan to ensure it is the best fit for you.
Our services
Our core service combines financial planning, investment management and tax mitigation into a single seamless offering which we call “successful lifetime investment” – click the diagram for more details.
Information about our standalone services for inheritance tax planning, defined benefit pension transfers and BOSS (our business owners strategy service) can be found in more detail below here.
We’ll begin by getting to know you, your circumstances and your aspirations. Once we know your goals, we can start to build a plan to achieve them.
A thorough financial plan will give you clarity around your wealth, allowing you to make financial decisions with confidence.
Once you have a plan, you can set out to create a portfolio to achieve it. That’s why our investment management is offered as part of our full service rather than a standalone offering.
We will take a variety of factors into account including your tolerance for risk and capacity for loss. Our approach is to recommend the portfolio that meets your objectives with the lowest level of risk.
A key factor in your financial plan is tax. Tax legislation can be complicated, but tax planning doesn’t have to be. Our friendly experts will guide you through the process, ensuring you understand and make the most of your allowances.
We assess suitability on an ongoing basis as part of our regular review process, proactively adapting your plan to ensure it is the best fit for you.
The process
We aim to be as transparent as possible about our service and fees. Below, you will find our onboarding process, ongoing service and fees are outlined in concise, jargon-free language.
- Stage
1 - Stage
2 - Stage
3
Getting to know you
This planning phase includes:
- All meetings with your planner and implementation manager
- Fact finding process
- Establishing objectives and requirements
- Assessing your views on risk
- Introduction to cashflow modelling
- Presented with our retail client agreement
- Service
agreement
Important to know
This first part of the planning period is provided with no obligation to proceed to the next phase. You can exit the process at any time at no cost.
- Analysis
- Review
- Proposals
Constructing your portfolio
This portfolio construction phase includes:
- Tax efficiency review
- Product flexibility assessment
- Investment strategy and assets allocation review
- provision of advice and recommendations
- Investment and planning reports
- Investment
report
- Implementing
the proposals
This implementation phase could include
- Carrying out fund switches to existing investments
- Surrendering existing products
- Arranging new products
- Undertaking transfer strategies while managing out of market risk
- Completion of documentation and all administration
- Regular process updates and problem solving
- First
review
- First
review
Ongoing advice service includes
For full details of our fees, take a look at our retail client agreement
- Access to our online client portal and searchable client guide
- Annual reviews and on demand valuations
- Unlimited access to our dedicated client manager team (telephone, portal messaging and livechat)
- One meeting a year with additional meetings as required, usually two to four meetings are needed in the first year
- Financial and tax planning strategies as required
-
All administration
- Unlimited access to our dedicated client manager team
- Providing information to help with tax returns as needed
- Support with systems and correspondence
- Reports as required
- Completion of agreed actions and bespoke requests
- Quarterly investment brefings and other special events
- Eqinox magazine twice yearly
- Regular newsletter
Excludes
- Ongoing investment management
- First annual
review - Annual
review
Your annual review and meeting includes
-
Updates of:
- Circumstances
- Objectives
- Risk
-
Reviews of:
- Financial plan and strategy
- Performance
- Cashflow forcast
- Assessment of continuing suitability
- Stage
1 - Stage
2 - Stage
3 - All meetings with your planner and implementation manager
- Fact finding process
- Establishing objectives and requirements
- Assessing your views on risk
- Introduction to cashflow modelling
- Presented with our retail client agreement
- Service
agreement
This planning phase includes:
Planning fee payable at this stage
Payable on signing our letter of engagement that will be provided with your service agreement, outlining the specific fees applicable to you.This first part of the planning period is provided with no obligation to proceed to the next phase. You can exit the process at any time at no cost.
- Analysis
- Review
- Proposals
- Tax efficiency review
- Product flexibility assessment
- Investment strategy and assets allocation review
- provision of advice and recommendations
- Investment and planning reports
- Investment
report - Implementing
the proposals - Carrying out fund switches to existing investments
- Surrendering existing products
- Arranging new products
- Undertaking transfer strategies while managing out of market risk
- Completion of documentation and all administration
- Regular process updates and problem solving
- First
review
This portfolio construction phase includes:
Implementation fee payable at this stage
Due on acceptance of our Investment reportImportant to know
Our Head of Client Care will contact you to check progress and ensure you are satisfied with the service- First
review - First annual
review - Access to our online client portal and searchable client guide
- Annual reviews and on demand valuations
- Unlimited access to our dedicated client manager team (telephone, portal messaging and livechat)
- One meeting a year with additional meetings as required, usually two to four meetings are needed in the first year
- Financial and tax planning strategies as required
-
All administration
- Unlimited access to our dedicated client manager team
- Providing information to help with tax returns as needed
- Support with systems and correspondence
- Reports as required
- Completion of agreed actions and bespoke requests
- Quarterly investment brefings and other special events
- Eqinox magazine twice yearly
- Regular newsletter
- Ongoing investment management
- Annual
review -
Updates of:
- Circumstances
- Objectives
- Risk
-
Reviews of:
- Financial plan and strategy
- Performance
- Cashflow forcast
- Assessment of continuing suitability
- Quarterly
reviews
Ongoing fees
Commence following your first review valuationExcludes
Fee guarantee & client charter
We have confidence in the quality of our advice and the value that we add. At each annual review meeting, we will ask you to confirm we have delivered what we promised and if we may retain our fees. If you are not satisfied with what we have done, we will offer you a full advice fee refund.
Find out moreMore information about our services
Inheritance tax (IHT) planning
Make sure that the wealth you have earned goes to the people and causes you care about at the right time. Find out how our standalone IHT planning-only service can benefit you and your loved ones.
Learn moreB.O.S.S.
Running a business can leave little time for anything else, meaning your financial plan can often be neglected. That’s where our business owner strategy service (BOSS) can help.
Learn moreDefined benefit pension transfers
Transferring out of your defined benefit scheme is irreversible. Get it right and you can enjoy the rewards, flexibility and freedom. Get it wrong, however, and there is a real risk that you could run out of money.
Learn more

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